Privacy Policy

Overview

Black Diamond Removal (“we,” “us”) respects your privacy. This policy explains what we collect when you use blackdiamondremoval.org, request a quote, create an account, or receive invoices, emails, or surveys from us.

Information we collect

• Contact details you provide (name, email, phone, service area, message).
• Account profile information if you sign up.
• Job and invoice records related to services we perform.
• Technical data such as IP address, browser type, and basic analytics (for example Cloudflare Web Analytics) to understand site traffic.

How we use information

• Respond to quote requests and schedule work.
• Send invoices, receipts, and service-related messages.
• Operate customer accounts and (where applicable) newsletters or rating surveys.
• Improve our website and business operations.

Sharing

We do not sell your personal information. We may share data with service providers who help us operate (for example email delivery, payment processing, and hosting) under agreements that limit use to providing those services. We may also disclose information if required by law.

Retention & security

We retain information as long as needed for jobs, accounting, legal obligations, and legitimate business purposes. We use reasonable administrative and technical safeguards; no method of transmission or storage is 100% secure.

Your choices

You may request access, correction, or deletion of personal information we hold, subject to legal retention requirements. Opt out of non-essential marketing emails using the unsubscribe link or by contacting us.

Contact

Privacy questions: [email protected] · 775-846-9020 · 775-750-2811